I recently went through the first season of Gilmore Girls on DVD, and was looking forward to season two.
In fact, the six discs of season two are items 2-7 on my queue. (#1 in my queue is disc 2 of season four of Project Runway, but that’s listed as “very long wait.”)
I returned the last disc of GG on Monday, and on Wednesday got … Murder by Death, which I thought was below GG, but oh well, I must have left it there for a palate-cleanser before starting GG. While I was looking at my queue, I made sure that GG was up next, then returned MbD yesterday. Just checked and Netflix is planning to send me not item #1, nor items #2-7 on my queue, but item #8 (the first disc of Extras, for those who really care which TV shows I’m watching these days.)
WTF? Why aren’t they sending me GG, which is listed as available now?
Grumble grumble grumble. Good thing I took the first two discs of Deadwood out of the library the other day.
I’ve had this happen if the disks at the top of my list aren’t available at my nearest shipping center. They seem reluctant to send them, preferring to skip them in order to send me something else quickly. I don’t know how to get them to not do this, but they eventually will send me what I want with a note that it will take longer to arrive.
Yeah, I’m sure that it’s just that they’re not available, despite being labeled as “available now” – it’s the fact that they’re skipping down to #8 that makes it seem so weird.
Of course, if they sent me the second disk of the series instead of the first, I’d be bitching about that …
(And I’m looking forward to Extras, which got a couple of plugs in a recent thread here.)
Gervais is the funniest guy out of the UK since Eddie Izzard, and that includes Sasha Baron Cohen. Extras is comedy gold. Especially the episodes with Kate Winslet and Ben Stiller.
I had this happen recently. For a 4-disc TV series, I put disc 1 at the top of my queue and the other three several slots down (and padded with a couple of movies between each of them). They shipped discs 2 and 3.
Incidentally, you should stop at about season five or so. At roughly that point, it becomes apparent that the writers had run out of ideas and were just going to churn the pot from there on after.
This is what they’ve told me when I called to complain. Last timethat happened, it was for a documentary that I needed for some research I was doing. I made that clear to them on the phone. They gave me a bonus rental and shipped the one I needed the next day (from the more distant center).
Could be – I’m on the one-at-a-time-unlimited plan, and generally maintain a brisk two-movies-a-week pace – so I get 8 movies a month for $8.99 plus tax – a better deal for me than for them.
Season five of Gilmore Girls or of Extras? Someone said something about GG going downhill in the last season or two – I was going to ask if I got closer to that point.
I had the Smothers Brothers Season Three DVD set at the top of my queue for several weeks. For some reason, Disc One only had been listed ever since I added it as “long wait.” (The other three discs were available “now.”) Netflix kept skipping over all four discs and sending whatever was fifth in the queue. Finally I got a notice that Disc One was shipping, but from an out-of-state location that would take several days to arrive, so as a courtesy they sent me an extra disc; again, the fifth item on my queue. Then the next disc they sent was Disc Two of the Smothers Brothers, which arrived before Disc One. Very nice of them to send the extra disc, though lately I’m finding a lot of my discs are taking two days instead of the usual one day to arrive–not sure if that’s a problem with Netflix or the USPS.
DarrenS, that could be, but I seem to recall when I got a DVD from somewhere far away, I got an email from Netflix letting me know that they were shipping it from somewhere else so that I could expect the delay. It was NOT the standard “Shipping Today” email they send out. To the OP - did they do something like that?
No, they’ve just been sending stuff from further down in my queue. Of course, the first indication that they were doing this was Wednesday, when I didn’t get the disc I was expecting – if they mailed something from far away on Tuesday or Wednesday, it might not have gotten here yet. (checks – nope, haven’t gotten today’s mail yet)
In my experience, if the first disk of a multi-disk set is marked as having a wait time, they skip over the entire set and send the next thing from your queue. I actually really appreciate this, since when Doctor Who was first issued on DVD, there was, naturally, a “Very Long Wait” on the first disk. But I was able to keep it at the top of my queue (so I’d get it as soon as it was available), and not have to deal with getting the second, third, and forth disks – which I wouldn’t watch before watching the first, so if they sent them, I’d have to send them back and then do all sorts of gymnastics with my queue so as not to get those before disk 1 was available.
It was a lot easier to just have the entire series waiting at the top of my queue, while I watch other things in the meantime. So as soon as disk 1 was available, I got 1-3 in the mail.
Although the fact that your disk 1 is marked as available is a little weird, so maybe that’s a glitch in the database.
I’m on the three-at-a-time plan and at one point saw six movies a week (two turns). But for months now, I’ve been throttled. Pineapple Express, for instance, has been at the top of my queue since it was released on January 6, and it’s still “Very Long Wait.” Typically the new releases are available on Tuesdays, and I can get them by making sure that I return other movies to arrive on Mondays.
Is that due to throttling, or the fact that new releases are very popular and everyone has it in their queue as soon as it’s released?
I’m typically speedy with returns too, but the only waits I’ve had are on brand-new releases – and yeah, wait times could be over a month for those. But it didn’t prevent them from sending me stuff farther down my queue while I waited.
