I use Uber for business, and have had no issues until yesterday. I tried to cancel a trip, but it didn’t go through for unknown reasons (I suspect a bad internet connection). So the driver didn’t get the cancellation, shows up and then texts me to find out where I am. I text back that I’m so sorry, the cancellation apparently didn’t take and I’ll do it again. I do, I get a $5 fee and I text my apologies again.
Last night I tried to do another ride and nobody picked it up. It was late, so I thought there were no drivers around. But my traveling partner tried and instantly got a driver to show up. So I’m thinking I got a bad review and was declined. Anything I can do about this?