Lol… actually that happened to me today also… pretty frequently… no one ever comes up complaining that when they said they wanted “a biscuit”, there was nothing else on it… (although all we sell are sausage biscuits… stupid dollar menu…)…
Also, there’s a basketball tournament in town. :mad:
Lobby full of basketball players (multiple teams). Woman decides she’ll order for her entire team. ::stare at dollar menu:: Yes, I’d like 17 double cheeseburgers, 17 1$ fries, and (insert 17 different medium drinks here). Lunch rush, in addition to all of this. Current staff: counter person, DT ordertaker/cashier, DT food-hander-outter (presenter), and one person in the kitchen, with a floater doing random things that need to be done. We were holing on something, and when it got done, the floater person was asked to whom it was. I responded to him “To the black person”… (not racist… it was just funny having >50 people of the same color out in the lobby at a time. )
More rants: People who don’t clean up to any degree (read above)
If I forget something from your order, it may be my fault. Keep in mind that it may be someone else’s fault too. During periods when we have enough people, someone else goes and gets all the food for me if i’m at the window. It could be her fault, or the person who took your order. Don’t give me an evil look of death because I forgot to put a McChicken in your bag.
People that will order something, then after they get their food, say that they wanted something else… Example: Woman says she wants a #1. Gets her food. Complains: she wanted a number three. Manager and 2 crew people all heard her say #1. We didn’t give her her food until we got the extra .11 cents…
People that request an abnormal amount of some condiment. Ex.: I’d like a small coffee and 12 creamers. When asked about that by the store manager, she said her office was out of creamer. Store manager proceeds to tell her that she may get up to 3 with a small coffee. I fall over laughing.
People that bring things back 10 minutes after ordering them saying they’re cold. I’m sorry that it took you 10 minutes to eat your 20 piece nugget. should’ve eaten your fries first if you were worried about it.
Lastly: people who get in our business. “shouldn’t your people making the sandwiches be wearing gloves?” Response: No, under Arkansas health regulations, we are not required to. However, we do wash and sanitize our hands every 30 minutes. 5 minute conversation ensues, where the guy has no business in our business anyways. Go buy some buns and other things required to make sandwiches, and make your own… with gloves on.
Sorry, that wasn’t the last: employees that brag about breaking rules, and lazy ones in general: “Look, I rang up 15 free apple pie card flashes (it’s a card you show at random places to get random discounts) on one order! I get 10 dollars from my drawer!”. “You dumbass. The managers know that we get 2-3 of those a day, tops. I hope you get fired”. And closers… uugh. Situation normally. 2 closers plus manager. 8pm at latest, kitchen person takes everything but the bare bones required to operate away and washes them. Front counter and drive through do the same. Later, everyone cleans up his/her area, helps others if they need it, everyone’s out by 12:30 or so. Last Thursday: 3 closers (arguably 4, the manager has a random friend that hangs out there… I think that that manager either buys/does some sort of drug with that guy after closes…) I’m up front, another guy is off wanking (not literally, just doing nothing. ) I do all of the dishes, incl. ones that should have been done @ 8pm at latest, put everything up. Sweep, mop kitchen. Do everything but the fry station up front… (continue on.) Later that night everyone huddles in the office. Me: What’s everyone doing in here? Them: Uhhhh everything’s done except [manager’s] paperwork. I walked off. Finished everything else. We left well after 1am. Our closers suck 