Annoying Things People Do At Fast Food Restaurants

This happens to me everyday as a radio jock.

Me : “blah blah radio”

Guy I hate too: “Hold on a sec, (to friends) what do we want to hear?”

60 second pause while they debate.

Hey jerky - I got both request lines blazin and I’m wasting all my time waiting on you to decide something you should have figured out prior to calling me.

ARG!

Guess what? Whatever tune they finally decide on ain’t getting played anytime soon.

The moral?

People are stupid all over.

senario:

MeatBeast standing behind lady at McD’s. It’s a scorching day, MeatBeast really wants his large iced tea.

Horrible Lady (whom we’ll from now on refer to as HL) orders the 2 cheeseburger combo, but insists that the fry cook assembles them together to make a double cheeseburger. Cashier states politely that there is a double cheeseburger value meal. HL insists she wants the 2 cheeseburger deal, as it is slightly cheaper.

MeatBeast silently expires from dehydration from the scorching June heat.

I can’t stand when people let their kids run around and climb on those bars they have to form where you stand in line like they’re at the playground. I have two little kids too and I know kids love to do stuff like that, but you’re supposed to stop them. I saw a girl fall on one of those at a taco bell once and get a bloody lip and the mother was threatening to sue.

I worked at a Papa John’s in Baltimore 4 years ago, and there was some idiocy in there. People would constantly try and order a “chicken box”, whatever that was, and we obviously didnt serve it. Some people would call and ask if we WERE the chicken box. People would order high, drunk, confused. A lot of people would ask for SNAUSAGES. "Hello…is this the chicken box? Uh…hello? Can I have a pizza with um…HEY YOU GUYS WHAT DO YOU WANT?? I’m on the PHONE with the CHICKEN BOX!!! Uh hello? Ok can I have a medium…not too small though. Last time it was too damn small! With one quarter pepperonis and SNAUSAGES and the rest peppers. Yeahhh, peppers. I want it cheesy and not too burnt! And send it to John’s house. What do you mean, what’s his address? How the hell would I know? JOHN YO JOHN what’s your address??? " I got calls like that all the time at Papa John’s and Pizza Hut.

I’m also annoyed by the behavior of some people working in fast food as well. Again, a Papa John’s story. They’d let homeless people camp out in the store and sleep while we were open. On the floor. The homeless guys were expected to earn their keep by mopping at the end of the night. People had sex in the freezer, after the store shut down each night we’d reopen and the managers would illegally serve the underage employees alcohol, and one manager used to let his friends (who didnt work there) come in and “work”, giving them permission to spit on and further destroy people’s pizzas. Stuff like that in food places really bugs me.

Hahah that’s my boy! That’s why we don’t take him to eat AT burger king, we bring the food home and eat it there.

When did Billy Madison come out? That scene just came on TV when I was reading that thread. The one where they stick pickles to the window. Yeah, that one.

I am just here to say that I love our new user, Filthy Beast of Meat and Hair, purely for his name. How appropriate that I first encounter “MeatBeast” in a thread about stupid people buying filthy meat.

What I dislike most about fast-food places: I never, ever hear people using their manners, customers and cashiers alike. I was raised to request, not demand; and when I go somewhere and say please and thank you, I expect the same courtesy from the person behind the counter. I have had exchanges with cashiers at all of the fast-food places around here, and only one place has pseudo-friendly staff - and it’s because I know the manager and complained. I’m very sorry it’s a crap job with crap pay, but you’ll never get anywhere being rude to your customers.

Absolutely agree, Ginger. Both about the politeness and the sweet username. Very cool, **Filthy Beast of Meat and Hair **.

Where would I be without the SDMB? Fry sauce is ketchup and mayonnaise. Whodathunk. So when I tell them that we don’t have fry sauce, why don’t they just ask me for some mayonnaise in order to make their own?

I have some new ones from today.

  • Customers that want “a McGriddle.” That’s like saying you want “a muffin.” I am perfectly willing to give them JUST a McGriddle, but I suspect that they want some meat and egg and cheese on that as well.

  • The customer who told me that they wanted their McGriddle “like in the commercial.” WTF? “Um… I’m sorry, I don’t know which one is in the commercial. We have bacon, egg, and cheese, sausage, egg, and cheese…”

  • The lady who wanted to know “what that $1.29 thing was.” Even if I had a camera to see her car, which I don’t, I still wouldn’t be able to see what she was looking at in the drivethrough! Oblivious people.

And I most wholeheartedly second the motion to TURN THE DIESEL ENGINES OFF. Of course, that means you can go inside and watch every person with a headset have a simultaneous spasm as your friend’s diesel truck starts up six inches from a microphone intended to transmit a normal speaking voice. It’s not really a situation that anyone can win, either the order taker can’t hear you or they suffer when you turn the engine back on.

Oh, and I also can’t stand customers who tell me, “Well, they USED to subsitute a dessert for a drink / stir my creamer into my coffee / have cheery pies / etc.” Is that supposed to convince me of something? If I told you we can’t do something, it’s either against the company rules, against the health code, or impossible to do. You can’t talk me out of that.

And yes, some people do not grasp the drivethrough concept. Like the lady that wouldn’t leave my drivethrough until I stirred her creamer into her coffee for her (a health code violation, as mentioned above) because she’d had it stirred in for her before and because it was “too hard to stir it in and drive at the same time.” Well, what about coming into the store, or staying on the brake for an extra three seconds and doing it yourself?

One of these days the customers are going to ask us to chew the food for them.

Looking at my above post, it’s rather self-contradictory. Yes, you CAN talk me into breaking the rules if you’re deeply and persistently obnoxious and obtuse and I can’t stand to argue with you for another second of my precious life. I suppose I should stand firm to teach these people something about entitlement, but I just don’t always have the energy.

Not exactly fast food, but:

Yes, they make good subs at Wawa. Custom, even. This does not mean you can justify taking an order over the phone for your non-present friend/child/spouse/underage lover having no idea what they want.

At Burger King, they now offer a Veggie Burger. It’s pretty decent. If you request bacon on your veggie burger, please expect to get strange looks, because that’s…creepy, really.

If you take a group of small children out to a fast-food joint, control them. Do not bring two adults and 25 six-year-olds, ignore the kids, gab on your cell phone, and allow the little ones to throw their hamburgers at other patrons.

Lol… actually that happened to me today also… pretty frequently… no one ever comes up complaining that when they said they wanted “a biscuit”, there was nothing else on it… (although all we sell are sausage biscuits… stupid dollar menu…)…

Also, there’s a basketball tournament in town. :mad:

Lobby full of basketball players (multiple teams). Woman decides she’ll order for her entire team. ::stare at dollar menu:: Yes, I’d like 17 double cheeseburgers, 17 1$ fries, and (insert 17 different medium drinks here). Lunch rush, in addition to all of this. Current staff: counter person, DT ordertaker/cashier, DT food-hander-outter (presenter), and one person in the kitchen, with a floater doing random things that need to be done. We were holing on something, and when it got done, the floater person was asked to whom it was. I responded to him “To the black person”… (not racist… it was just funny having >50 people of the same color out in the lobby at a time. )

More rants: People who don’t clean up to any degree (read above)

If I forget something from your order, it may be my fault. Keep in mind that it may be someone else’s fault too. During periods when we have enough people, someone else goes and gets all the food for me if i’m at the window. It could be her fault, or the person who took your order. Don’t give me an evil look of death because I forgot to put a McChicken in your bag.

People that will order something, then after they get their food, say that they wanted something else… Example: Woman says she wants a #1. Gets her food. Complains: she wanted a number three. Manager and 2 crew people all heard her say #1. We didn’t give her her food until we got the extra .11 cents…

People that request an abnormal amount of some condiment. Ex.: I’d like a small coffee and 12 creamers. When asked about that by the store manager, she said her office was out of creamer. Store manager proceeds to tell her that she may get up to 3 with a small coffee. I fall over laughing.

People that bring things back 10 minutes after ordering them saying they’re cold. I’m sorry that it took you 10 minutes to eat your 20 piece nugget. should’ve eaten your fries first if you were worried about it.

Lastly: people who get in our business. “shouldn’t your people making the sandwiches be wearing gloves?” Response: No, under Arkansas health regulations, we are not required to. However, we do wash and sanitize our hands every 30 minutes. 5 minute conversation ensues, where the guy has no business in our business anyways. Go buy some buns and other things required to make sandwiches, and make your own… with gloves on.

Sorry, that wasn’t the last: employees that brag about breaking rules, and lazy ones in general: “Look, I rang up 15 free apple pie card flashes (it’s a card you show at random places to get random discounts) on one order! I get 10 dollars from my drawer!”. “You dumbass. The managers know that we get 2-3 of those a day, tops. I hope you get fired”. And closers… uugh. Situation normally. 2 closers plus manager. 8pm at latest, kitchen person takes everything but the bare bones required to operate away and washes them. Front counter and drive through do the same. Later, everyone cleans up his/her area, helps others if they need it, everyone’s out by 12:30 or so. Last Thursday: 3 closers (arguably 4, the manager has a random friend that hangs out there… I think that that manager either buys/does some sort of drug with that guy after closes…) I’m up front, another guy is off wanking (not literally, just doing nothing. ) I do all of the dishes, incl. ones that should have been done @ 8pm at latest, put everything up. Sweep, mop kitchen. Do everything but the fry station up front… (continue on.) Later that night everyone huddles in the office. Me: What’s everyone doing in here? Them: Uhhhh everything’s done except [manager’s] paperwork. I walked off. Finished everything else. We left well after 1am. Our closers suck :frowning:

…is about the stupidest piece of ad garbage I have seen on TV lately. In case y’all haven’t seen it, these two peckerheads are at the drive through and place an order for something like a “texas toast breakfast sandwich”, and the kid on the other end offers them a couple of choices, among them sourdough bread…

The driver goes, “Well, Sonic makes these breakfast sandwiches on big slabs of toast…”

Wherupon the guy on the other end of the speaker has to tell him, “This isn’t Sonic, it’s_________”.

Well, Duh!

:rolleyes:

Q

like all of the other commercials from sonic… like where they’re like “let’s get… 6 breakfast burritos… well, make it 8… or an even dozen…”, then say something about the competitions’ burritos being small.

Penis envy.

[QUOTE]
*Originally posted by Teegus *
[ul]
[li]We have 4 sizes of coffee. Small, Medium, Large, and X-Large. Do not order just “coffee” and stare into space. Ditto for “regular coffee”. Also… we have several choices for additives ie cream and sugar. Please tell us how you want your coffee. There’s only a couple hundred possible combinations and we are not mind readers[/li]
[li]If you are coming through drive-through during rush hours, do not ask us to list our baked/fried items. [/li]
[li]Don’t add on stuff at the window after ordering at the speaker. Especially bagels during morning rush. [/li]
[li]Diesel Trucks! Turn them off! Before we are deaf! Aaaaauuuughhhh!
[/li][/quote]

OH MY GAWD I LOVE YOU! I am also a tanhat, although I’m a day person. And these are the exact same peeves that I have.

I would like to add:

[li]When you order your sandwich, tell the cashier that you don’t want sauce, or tomatoes, and you would like a touch of mustard. Cashier has little buttons to tell the S/S person this information, because while you are choosing your donut and the cashier is stirring your XL double-double, S/S is already making your sandwich. It will be finished, or close to, by the time you get to the counter (YMMV during peak times), and by then it will be TOO LATE.[/li]
[li]Please allow us to bus your table for you. There is no counter space for your dirty dishes. Don’t put them on the S/S glasstop, people collect their new, clean food from there. No one wants to pick up their freshly made ham and swiss on white while staring into your old, greasy bowl that was once full of chili.[/li]
[li]If you men don’t start flushing the felching urinal I’m going to become a Lesbian Seperatist, and go to live in a commune in Australia with a bunch of Dianic Wiccans and other man-hating biotches. I swear.[/li]

This is the part where you speak for yourself. I work at one of the “Always Fresh” stores, where we bake [corporate propaganda]“smaller batches, more often”[/corporate propaganda]. We don’t really have this problem, except for the eight hours between 8 PM and 4 AM when we are between bakers, but even then the baker leaves us well-stocked and we’re not that busy at night.

Oh man, I wish guys would just suck it up and flush the urinal. They stink up the men’s room so bad.

I’m blushing, guys! Thank you very much for the warm acceptance!

You too, Cadbury!

The MeatBeast loves you, too! And in honor of that love, I present you with another warm and fuzzy moment in fast food hell (or close to fast food):

MeatBeast, hangin’ on the strip with friends and having some drinks while we’re waiting for the 12:01am showing of ‘The Two Towers’ MeatBeast is happy, because he’s downed three pints of Mac’n’Jacks and a shot of Makers. It’s a chilly night, and we’re having a cigarette, waiting in a line that never ends in either direction.

Finally, the herd moves. As we get close to the door, we come up with our plan of attack: 2 of us will hunt for seats, and the other 2 will gather food.

As we progress through the never ending line of popcornoholics, we come to a stop about 5 people back. Some Jackass seems to be complaining, but about what?! As I get closer, I determine from the person behind them that this irate kernal nazi is insisting that the movie employee pop a fresh batch of popcorn with no salt because he ‘doesn’t like the popping salt flavor’…

…in the middle of an 800 person rush of the first showing on opening night…

…of one of the biggest movies of the year…

…you want them to stop everything, holding up the line while everyone else waits and suffers…

…because…

YOU DON’T LIKE THE #*!@& FLAVOR!!!:mad: :mad: :mad:

grrrrr

bows Thanks. Its not every day that one is loved by the SDMB Pet Lesbian. Might I inquire what part of the country you call home? If its anywhere near (read: same city, vehiculary challenged :frowning: ) me, I’ll buy you a drink sometime. Maybe even TH’s finest.
I also must join the welcome to Filthy Beast. I love Invader Zim references and your username is very appropriate for this thread.

Teegus raises a frosty mug of root beer in Meatbeast’s direction

I live near Peterborough, Ontario.

And I would like to apologize for my coding up there. In my defense, it was late at night when I posted, I had been drinking rum and coke, and the “submit” button is WAY too close to the “preview” button.

I want to know how, at the little station where you pump your ketchup into little cups, is it possible to get ketchup from within the dispenser onto the handle? Only by way of severe retardation or actual intent, as far as I can figure.

I also can’t stand seeing parents bring in a group of young (4-7 years) children into McDonald’s, ordering them happy meals, dropping them in the playland, and leaving the premises altogether! WTF?!?!

Oh, and I always hated going to a fast food chain with my ex-girlfriend. Every time, she got to the counter and started asking questions. “What all comes on a Chicken Whopper?” “There’s no pickles, then?” When she finally got around to ordering, it was always highly specialized, and the coup-de-grace was always the mayo: “extra mayonnaise, spread evenly on both buns.” I shudder when I think about how much fast food worker spit I probably consumed in those days. :frowning:

The one memorable time I saw this happen was when CG and I were in line to buy some bottled water from a concession stand at a water park and the little girl who was climbing around on the bars actually fell and thwacked her thick little head on the pavement.
IDBB

During my two summers working at McDonald’s, I learned to truly hate the rest of my fellow humans. Luckily, this faded once I was no longer an employee.

My list of rants, in no particular order:

  • If you’re ordering at the drive-through, just order what’s on the menu, please. If you want your cheeseburger with extra ketchup but no pickles but with tartar sauce, or whatever, come in the damn restaurant. At McDonald’s, at least the one I worked at, special orders take for-freaking-ever, and if you order one at the drive-through, we are going to have a pile-up of cars that stretches all the way back to I-70 and causes a major traffic nightmare. Just come in the restaurant.

  • Corollary: If I ask you to please pull to the side, don’t tell me, “No, I’ll just wait here.” I know it’s annoying to have to pull to the side to wait for your food. Try to imagine how annoying it is to be the six people behind you who could already be on their way back to work if only you weren’t being a jerk and refusing to pull to the side.

  • Please don’t bitch at me about the sizing of drinks, the pricing of food, or anything else that I obviously have zero control over as a counter jockey. I know it’s stupid that the small size of drink is 16 ounces. Did I create this policy? No. Can I change this policy? No. What will bitching to me about this policy accomplish? Nothing.

  • Don’t request a particular Happy Meal toy. You get the one that comes in the bag I hand you. I don’t care if your kid already has five of that toy. I’m not digging around in the back, especially in the middle of lunch rush, to find the red Power Ranger instead of the yellow one.

  • Do not let your children order for themselves. Ask them what they want well before you get in line, and then order for them. There is no quicker way to induce rage in a fast food employee than to force them to stand there for five minutes while little Billy says, “Umm…” and Mom and Dad prompt him with, “Do you want orange soda? Or 7-up? Orange? You want orange? Billy? Billy? Is there anyone in there?” “Ummm…”

  • Don’t call me by my first name. I know it’s on my nametag. I don’t care. I don’t know you, you don’t know me, and we are not personal friends. So don’t use my first name. Besides which, 99% of people who do this are doing it in a condescending or demeaning way. “So… MsWhatsit… Do you think I could get a cheeseburger with NO PICKLES this time, unlike the last five times I ordered one at this restaurant?”

  • Don’t tell me the bathroom is a mess and then expect me to go personally clean it right this instant. In case you hadn’t noticed, I’m in the middle of taking care of a long line of customers who want to be fed. Cleaning the bathroom isn’t my job, and even if it were, I wouldn’t have time to do it right now. I’ll pass the info along to someone who can actually do something about it. Glaring at me as though I’m the one responsible for causing you to have a Negative McDonald’s Restroom Experience is not helpful.

In addition to the above offenses, committed by many people on an ongoing basis, I encountered specific offenders, most of which were just bizarre:

  • Hotcakes Guy. Came through the drive-through every single morning and ordered two orderes of hotcakes with butter on the side. The “on the side” part was important. If you just threw the butter packets in on top of the hotcakes, they’d get a little warm and melty. Most people didn’t really care, because they were going to be putting the butter on their hotcakes anyway, which would cause the butter to, yes, warm up and melt. This guy cared. If he got his order of hotcakes with the butter packets thrown in on top instead of handed to him separately, he’d demand an ENTIRELY NEW ORDER OF HOTCAKES. This would take several minutes to cook, and he would refuse to pull to the side. Worst part of this: my manager indulged this behavior and wouldn’t let us just tell this guy that no, we were not going to make him a new batch of hotcakes when the hotcakes we’d already given him were perfectly good, but he could have some new butter if he wanted. I hated this guy.

  • Crazy Coffee Lady. This was an elderly woman who would come in regularly, around 3 in the afternoon (blessedly, after lunch rush was usually over), and order a small coffee. She’d say, “I want the freshest coffee.” We usually had two or three pots going. The first time I ran into her, I gave her, as requested, a cup from the most recently brewed pot. She took one sip and said, “No, I said the freshest!” pointing “From that one!” OK, whatever. I poured her a new cup from the indicated pot. Still not satisfactory. She demanded a cup from the final pot. This one was apparently to her liking. (It was also the oldest coffee, bizarrely.) Every day, the same thing. She’d decide which coffee was the freshest before ordering, but would refuse to reveal this fact to the counter person taking her order. Then she’d refuse the coffee and demand a new cup from a specified pot. After a few times waiting on her, I finally started refusing to get her a new cup, telling her she already had a cup from the freshest pot and I didn’t want to give her a cup from a pot that had older coffee in it. At this point I didn’t really care if the manager got pissed off at me, I was tired of dealing with this lady. Usually she’d just give me a look and accept the cup she had. (Which was the FRESHEST COFFEE anyway, dammit!)

  • Biscuits and Gravy guy. This guy would come in every morning and get biscuits and gravy with an extra container of gravy on the side, a small black coffee, and two knives and a fork. I can’t believe I still remember this, but I do. The thing about this guy was that he refused to actually order. He’d just stand there and wait expectantly for you to get his “regular”, without saying anything. Seriously, not a single word. The first time I waited on him, I just stared back, after having said, “May I take your order, please?” Finally, he grudgingly told me his order, item by item, so I got his biscuits and gravy, then he said, “AND extra gravy on the side,” which I got, and then he said, “AND two knives,” etc. I wanted to throw the gravy at his head by this point. Subsequent encounters were more pleasant, because obviously I knew the drill by now, but I still hated him with the rage that burns with the fire of a thousand suns.

Um… I think that about covers it. My God, working at McDonald’s filled me with rage.

Oh, and about this Diet Coke thing: I used to secretly ridicule people who ordered a super-sized Value Meal with a Diet Coke, too, because damn, who are they trying to kid? Now I’m one of them. My standard McDonald’s order these days is a double cheeseburger, 6-piece Chicken McNuggets, and a Diet Coke. This is because I’ve been diagnosed with diabetes, and have discovered that the preceding order with a Diet doesn’t make my blood sugar go up too much, whereas if I ate it with a regular Coke, it would.

Oh, yes. People that expect you to know their “regular” order. Please. I serve approximately 200 orders daily, give or take. Unless you come in EVERY day and order the same thing EVERY time, I am probably not going to remember. You may think that you’re in here all the time, but you’re really only in once a week or so. I’m in here all the time - five or six days a week. I see a lot of customers. I’m not going to remember yours.

(Sorry that so many of my rants are directed to an unnamed “you.” Two large Cokes, small orange juice, small coffee, deluxe Big Breakfast, four tartar, six strawberry jelly, ten butter guy, this does not mean you. You are consistent and kind to me. I remembered your order the way you like it even after a year away at school.)