The contract with our hosting company is about to expire, and I’m not sure I want to renew. Is there a reliable, relatively objective Website out there that will help in the choice – ratings, uptime, explanations of services, etc?
Our current host (Network Solutions) has good service, but there are a couple issues. Ours is a small site with relatively little traffic, but is still occasionally slow in serving pages. This is a concern because we use often it as a tool for clients (e.g., managing researcher/author collaborations, surveying readership), and a slowdown/timeout reflects poorly on both us and the client, and can lead to loss of data (i.e., people leaving the site prematurely).
Our FTP address is also a bit fakakta. Not ftp.Rhythmdvl.com, but a (hex?) prefix, then a domain number. Something like 021b1b5.netsolhost.com, with an even more ridiculous login name. Yech… not the easiest thing to remember, and somewhat unprofessional to give to clients.
The reason I’ve been given for the above two irritations is that we’re on a “shared hosting package,” and that they don’t offer anything else. I don’t have a lot of experience making host-decisions, so any insight would be appreciated, and the gist of the OP is finding a resource that can help with the renewal.