For my birthday last week, I bought myself a nice present- a Samsung SPH-I330 smartphone. It’s great. I use it all the time.
What’s the problem?
The darn USB cradle. IF I can get the drivers installed, IF I’m able to hotsync, it will only do so for a few days or so. Then the USB Serial port driver kinda forgets what it is- the slot in the Device Manager turns into some sort of unidentified USB device, and Hotsync complains that the com port it was using is no longer available. If I try to just reinstall the driver for the device, I get the error message “the installation failed because a function driver was not specified for this device instance”, which is about the most unhelpful error message I’ve seen in quite a while.
Then I have to uninstall EVERYTHING, reinstall, and hope it gets recognized again. Usually, this doesn’t work, and I have to do it several times.
I called Samsung this morning, described my situation, and apparently had The Most Clueless Tech Guy Ever. The only suggestion he had was that I should make sure my bios is the latest version. Having previously destroyed a computer by attempting to flash the bios, I was reticent, but eventually gave it a try.
Fortunately, the computer still works. Unfortunately, it still won’t recognize the device.
Finally I just said, “screw it”, and brought the cradle up to the office. I’ve set the phone so I can Hotsync at home over the wireless Internet connection, but it’s slow as hell and I just KNOW I’ll easily leave the phone at work any day now. The upside is that the cradle seems to have no problems on my work computer.
So… short of taking the phone back, anyone have any ideas?
I’m running Win2000 (both at home and at the office), 1600mhz Athlon T-bird, 256Meg. I don’t seem to have any other problems- this smartphone is the only hardware problem I seem to have. I can’t tell that I’m using my Com Ports for anything other than the phone (when it works).