Okay, here’s the prob. My friend’s work computer has crashed, and she doesn’t have the installation media for the version of Ditto Tools used to create her backups. The latest version downloaded from IoMega won’t work-- new compression algorithms, I 'spect.
So-- anybody with an older version they can e-mail to me? (Or provide a hyperlink to?)
It may prevent a very nice lady from doing herself a mischief.
Iomega has done some weird stuff, but I doubt that a new version of the program would be unable to read backups done by the old version.
You have to consider: 1. You have the wrong software. There’s a lot of “Ditto’s” out there. 2. You are using the software/hardware wrong. Check the settings, etc. Do a test backup on a blank tape. 3. The tapes have gone bad. (Ulp.)
Yet another reason to hate Iomega. (My two zip drives that both succumbed to the notorious “click-of-death”, and destroyed the data on the zip-disks, after less than six months of light usage, are enough reason for me.) :mad:
But a support download page that says “this won’t help you if you backed up with an older version”, and neglects to provide links to the older version? Criminal negligence. This woman has been hosed for the past week, because of Iomega’s heavy-duty suction power. Feh! A pox on their regenerative organs.
The problem is simple-- the installation media is missing, and Iomega doesn’t give a rat’s hind-quarters about their customers’ data.
astro, thanks, but iomega’s definition of “legacy support” is “not our problem anymore,” sod off.
The three pieces of software that they make available are the latest versions. I believe what is needed is version 4.x of ditwintools.exe
Tecmar’s support page merely links back to that same page at iomega. The ditto drive is clearly headed for the dumpster as a piece of totally abandoned, (although admittedly anachronistic,) hardware. But it would be nice if my friend could get her vital data back before she tosses the thing on the ash-heap.