A while ago I met a guy in an online chat room. He lives in a different city, and I don’t know his real name or anything significant or personal about him. We’ve chatted online a few times, and he’s a bright and funny guy. And at least as far as you can tell from talking to someone over text only, he seems pretty sincere and no more unstable than any of us are.
So tonight I start talking to him, and he explains that he’s not going to be talking online much anymore because he’s shutting off from everyone. He goes on talking (when I ask what’s wrong) and says that he doesn’t like anyone or anything anymore, he wants it all to be over, and so on. I’ve had bouts of mild depression before, and although for me it was never anything serious enough to require medication or counseling, I did recognize the language and those feelings.
He assured me that he wasn’t thinking of suicide, but he was the first to mention it. That was the part that scared me, and made me realize I was completely unqualified to help. All I knew to do was to be honest with him and tell him that this was serious, that I wasn’t qualified to help, and that he really needed to talk to someone about it. He’d mentioned earlier that not having a job was part of the problem, so I didn’t mention professional help because I didn’t want him to start focusing on the expense of it. I know that there are free counseling services, but I don’t know what they are, where they are in his city (in fact, I don’t know what city he lives in) or how to get in touch with them.
All I could think to do was tell him to think of the friend he trusted most before he cut off contact with them, and made him promise me that he’d try to get back in touch with that friend. I told him to get some rest and re-think everything tomorrow, because the morning would make a difference. I told him that it does get better (his response: “I don’t want it to get better”), that depression is normal, that everyone goes through it to one degree or another, and that there is a way out. The only thing left I could think to do was give him my e-mail address and tell him to use it if he wanted to talk or just dump.
I was completely helpless, and I know there was more I could’ve done. But what is it? How are you supposed to handle that kind of situation? Are there free counseling services available nationwide? What do you say to someone who doesn’t want to use those services? What can I say to this guy if he talks to me again, that will actually be helpful?