Home network - why can't this one user access this one fileserver?

I have a home Windows network with two LinkSys GigaDrive fileservers nd “Napier” and “Mrs. Napier” logons and passwords and group shares the same on all the PCs and fileservers. For some reason, Mrs. apier can’t access fileserver2. She can access fileserver1 and I can access both. We should be able to access shares on this fileserver based on our network ID, without any logons other than when starting our desktop PCs, and this is how it works in the other cases. But when she tries to access fileserver2 she gets fileserver2’s dialog asking her for username and password, and when she enters these and clicks OK the dialog box just instantly returns - no errors, no access. This dialog never appears on fileserver1 or for me on fileserver2.

However, if we answer this dialog box with the administrator logon and password, she can access fileserver2. In fact she can access everybody’s shares and read files in them. This seems to remain true throughout the Windows logon session. Since Mrs. Napier is a little hazy on the differences between files and folders and disk drives and applications, this is not a safe workaround. But obviously several layers of hardware are working if she can access the drive after using an admin logon for its dialog (and this is while logged into Windows as
Mrs. Napier).

I’ve tried to make the two setups identical. There is one weird difference: on ileserver2, which houses 2 hard disks, the shares DISK1 and DISK2 are listed ighlighted in red on the built-in GigaDrive configuration web page. I can’t browse hem on this page; I get the error “No folder is associated with this share, se ‘repair’ on the maintenance screen to correct this problem.” I don’t know and can’t find any maintenance screen (I mean, they’re ALL for maintenance) or any “repair” function either browsing the config util or looking through the
manual. However, so much else is working that I think this is just a red
herring. Another difference is that fileserver2 has two drives installed
whereas fileserver1 has only one. A third difference is that I bought
fileserver1 new several years ago and set it all up, whereas fileserver2
I bought used and reconfigured it (and for some reason can’t delete a
couple of the folders that were on it, not having permission). Fourth,
they’re slightly different version numbers.

Any ideas from the dopers???

You need to list the operating systems. XP Pro? XP Home? other?

I don’t know if I can help you with this, but I know the OS will be needed.

This might sound obvious, but it doesn’t sound like Mrs. Napier has security-rights to fileserver2. Did you go through the setup of fileserver2 and make sure that you have added her security-credentials, everything is spelled correctly, etc.? Or is all of this done automatically by the Windows Install disk?

If so, did you run the install disk for fileserver2 on Mrs. Napier’s computer?

In either case, take a look at the advanced setup for fileserver2 and make sure she is added into the users list just like you are.

Here is a link with some pages for the advanced config.

Thanks, folks.

Mrs. Napier has Windows XP Home on her PC. I have XP Pro on mine.

I created Mrs. Napier as a user on fileserver2, with her same Windows PC and network password. I created a share for her on fileserver2, and a group for her with access to that share. I also opened the GigaDrive web config pages for fileserver1 (which works) and fileserver2 (which doesn’t) side by side on my screne, and went through all the pages I could find looking for and reconciling any differences I could find. And I reset her password on both fileservers, several times.

The docs say I don’t have to run any install program on users PCs, and I didn’t when I set her up on fileserver1.

These fileservers are taller, narrower boxes than the one in the cite above. The config pages look different than the screenshots in the cite. The model is EFG80. I think this model is at least 5 years old.

Any ideas would be most welcome! Thanks!!