Of course, all of us Americans could keep our American money in th U.S. Where would that leave you? Probably without a job.
Are you actually suggesting that justifiy being an asshole to someone who has no say in store policy? Or in Americans being assholes wherever they may roam? If not, why are you bringing it up?
Because he can.
Because, of course, the OP was specifically talking about all Americans. Not just one person, but every single one of us in the states. Yep, that’s exactly what the OP was saying, and thank God you were here to make that clear for us, milroyj. Where would the Boards be without your cutting insight?
Where in the hell did I ever call her an “ugly American”? I called her a bitch, a pussbag, and a cuntbag, but I used ugly American. And to put quotations around those words means you are quoting someone, so if you actually trying to put words into my mouth, you are a fucking idiot.
I’ve dealt with customers who are mean and nasty, although on different issues. I don’t usually let it get to me, and I wasn’t letting it get to me until my manager without a backbone caved. It was JUST as she was leaving too. That was what really set me off.
Yes, whining about store policy is the answer. Not.
:smack: That would be did not use.
Ignoring the woman for a moment, that is a really stupid store policy. If I ever walk into a place that will take one form of money, but not give change back in it, that would absolutly set of my suspicion detector. It just seems shady.
The term “Ugly American” is used commonly on this , and refers back to a book by Lederer Burdick in the late '50’s. It is a phrase, and thus the “quotes”. If I was quoting you (which clearly, I wasn’t) I’d have used the “reply” feature (like in this post) or I’d mention your name. But clearly from this post- and many others- you are a deeply hatefilled bitch that hates her life, her job, and the Americans that have the temerity to spend their cash at “your” business. I suggest you quit your job before it kills you or you go berserk. I also suggest you take a “stress pill” and go lie down. :rolleyes: You really should get this worked up over a minor incident and a post where you weren’t mentioned at all. Just FYI- every single post in a thread that you happen to start is not always about you. :rolleyes: :dubious:
Yeah, tell me about it.
So what’s this about Canada having it’s own money?
Seriously, I’m pretty sure they use dollars, too.
Really? It’s pretty common, and there’s nothing shady about it. Here’s the rationale: “We’ll take your foreign money, because the benefit of trading with you outweighs the inconvenience of having to exchange it later. That benefit isn’t so great as to justify keeping two floats in the till to make change with, however-- our float is in local currency, so that’s what you will receive as change.” Come to Vancouver and hit any of the shops in the tourist areas where they specialize in selling Cuban cigars to deprived Americans and you’ll see it a lot.
I’ve had this same argument – except we were nowhere near an international border or tourist area, and the goods in question were office supplies. After a fair amount of hassle over whether we would accept US currency at all, (which my manager solved by exchanging $50 US for him himself,) the guy wanted his change back in U.S. currency, “because Canadian money isn’t worth as much.” There was no pleasing him. It didn’t matter that he’d been given sixty-something Canadian dollars for his fifty, he still felt that he was losing out if he had to accept Canadian money. When I made it clear that the only U.S. money that we were likely to find in the building was the fifty he’d pressed us into accepting, he said that was ridiculous, and that he’d come in specifically because he recognized us as an American company. (Our head office was in Scottsdale, Arizona.) He grudgingly accepted his change as if it was a major hassle.
For the life of me, I can’t imagine what was going on there. He was buying toner. For a big-assed copier. Was it for a machine here? Presumably he’d just arrived, since he didn’t have any coin of the realm. Was he just laying over in Vancouver on an Alaska - Florida flight and suddenly remembered that he needed toner at home? Did he not expect to dirty his hands with Canadian money at all?
I told my manager that I was sure it was a counterfeit bill – the whole scenario just didn’t add up. But he took it to the bank with no problem. I can only guess that he was one of the stupidest and most obnoxious people I’ve ever crossed paths with. What the hell?
Case in point.
Why is it a stupid policy? Look, when you cross the border, you are no longer in the US. Your money is not legal tender. Some people might take it, as a courtesy, in order to spare you the hassle of exchanging it for local currency.* Especially in places like airports, this is common practice, since people may just be laying over, or haven’t yet had an opportunity to exchange currency. Accepting your foreign currency is already a favour. Now, yes, it would be extraordinarily nice to give change back in foreign currency, but there’s no good way to stock the till with foreign change. Since the store therefore cannot guarantee that it can make change in US funds, it has a blanket policy against doing so. Otherwise 7 would be here with a different rant about a customer who flew off the handle because she couldn’t get US change - “But you gave the last guy change in US dollars!”
*Generally a somewhat expensive courtesy, since they almost invariably shave several points off the exchange rate. But then, the establishment has to go to the hassle of sorting through and exchanging the money, too, and there’s no reason to expect them to do this for free.
[size=1]On preview, I see Larry has this covered, but what the heck.
When someone is willing to ‘exchange’ only one way and not the other, it makes me suspicious that they are not exchnaging fairly. I’m a suspicious son of a bitch, and it just doesn’t feel kosher to me. Personally when I went to Canada I exchanged before hand(or more often let my good friend Visa exchange for me on the fly). But if I walked into anyplace that was only willing to exchange one way I would find a different place.
You’re right. You are probably not getting a fair exchange. As stated above, most stores that offer to take US dollars are doing you a favor. You pay for that favor. Just like if you buy something on your US credit card in Canada, the card company is most likely gonna charge you a small percentage as a fee for doing the conversion for you.
Personally, I never understood the mentality behind going to another country without converting at least some pocket money… :rolleyes:
How about I shove your American money up your ass???
Well, we discourage people from folding, spindling or mutilating our currency, so as long as you crumple rather than fold it first (much like toilet paper, to which a reasonable comparison might be drawn given recent US exchange rates) I think you should be OK.
But I’d suggest you save at least one bill for your manager. Whilst he might have been justified in buying the customer off (ugh, it kills me to type that, but it’s true), he should at least have made clear to the customer and to you that you were correct in following your store’s policy and that he was making an exception because there happened to be a lot of USD in the till or whatever his “get this bint out of my store so I can sell stuff in peace” excuse was.
Then both of them could have been grateful that the Sackie never took off the way the Canadian dollar coin did!
Better still, just tell the boss where you put it and let him show some initiative.
I can’t believe anyone still thinks that the customer is always right. When the customer morphs into a fucking asshole, they’re wrong. Plain and simple. Whether they have a point or not.
And I don’t think it’s fair at all that policies only apply to nice people, and that assholes get better deals. Managers who allow this sort of shit to go on–who cave like the OP’s manager did–are just creating their own nightmares. The idea that “we don’t do x unless you pitch a fucking fit” just encourages people to treat employees like shit. Why have policies at all?
I think it’s crap, and I feel the OP’s pain.
I imagine it would leave her busy helping customers who can read. You twat.