The purpose of small talk is to keep finding out things about a person until you find some common ground with which you can connect.
Make it your mission to find out as much about other people as you can. Make a mental set of questions you can ask and use one whenever one of those awkward pauses rears its ugly head. It will feel weird at first but you’ll get used to it.
The simple fact is, most people absolutely love talking about themselves and are flattered when someone else shows an interest in them. You still want to play it a bit cool, you’re not interviewing a murder suspect, so try not to come off too strong.
The best questions are ones where you can ask them something, get their answer, then offer your own opinion as well, thus giving them the opportunity to learn about you as well. You generally do this by starting with a general question to get some yes/no information, then probe for detail, then provide your own detail.
When you’re providing your own detail, be honest, don’t make yourself out to be the most amazing person on the planet, but also don’t make yourself out to be the most boring person on the planet. People don’t like listening to others talking about how awesome they are, but equally, they don’t like listening to others talking about how crap they are.
A bit of self-deprecation can put someone at ease (‘You play guitar? I tried to learn guitar once but I really sucked at it. I think I’ll stick to air guitar in the safety of my bedroom. How long have you been playing?’) but no one wants to hear Sally Sadsack (‘You play guitar? I tried to learn guitar once but I really sucked at it. in fact, I’ve always sucked at any instrument I try to learn. I’m just not at all musical, it makes me really sad. I wish I was talented at something, anything.’)
Here are some starters for ten:
School/University
What year are you in? What subjects are you studying? Any idea what you want to do as a job? Do you get much free time or are you studying all the time? What’s the school/campus like? Do all your friends go there as well?
Work
What do you do? What does that involve? Do you enjoy it? Is that something you’ve always wanted to do or did you just fall into it? Are you planning on sticking with that for a while or are you looking for something else?
Home
Are you local? Did you grow up around here? Has it changed much from when you were young? When did you move here? Why did you move here? What’s it liked compared to where you grew up? Do you think you’ll stay here? Would you like to move back to your hometown one day? Is there anywhere else you want to visit?
Leisure
Are you into sports? Watching or playing? What do you watch/play? Do you do that quite seriously or is it just for fun? How long have you done that? Have you got any holiday plans this year? Where are you going? What makes you want to go there? What are you going to do and see there? Have you been there before? Do you know anyone that’s been there?
Music
Have you heard this band before? Do you like this kind of music? What’s your favourite band?Ever wanted to play an instrument yourself? Can you sing? Are you musical at all?
Friends and Family
Do you have any kids? Do you have any brothers or sisters? How old are they? Do they go to a local school/university? How do you know Joe Bloggs? Do you know anyone else here?
Compliments (I’m a girl so I’d say these sorts of things)
I love your scarf, where did you get it? Do they do them in different colours? I’ve not been there before, where is it? Do they have other nice things? What are their prices like?