My wife and her sister went to Rio de Janeiro on Thursday to spend a month with family. They hadn’t been home in many years, with such things as the Pandemic and health issues foiling previous plans.
It’s just me and my cat here. June is going to be a long month.
One more fun bit: my wife has an American passport and a Brazilian passport, both up to date, but with different names. There is quite a bit of bureaucracy involved in registering an American marriage in Brazil, so in over 30 years of marriage we never bothered to do so.
Before they traveled, I looked everywhere to see if there would be any issues with the non-matching names–there was no crisp answer, but I figured that as long as she carried both she ought to be fine: use the US one to satisfy airport and TSA; use the Brazil one for Customs and Immigration in Rio.
A half hour after I dropped them off at Newark I got a call from my wife saying that “there’s a problem with having different names on the passports”
A guy from the airline was helping them, and he said that they couldn’t travel that way, and offered two options: 1) Get a Brazilian eVisa as an American, or 2) Change the name on the ticket.
Option 1 stumped her–standard government website and such, hard to do on her phone at the airport. I tried from home and balked when it started telling me all of the documents I needed to upload (“no phone photos allowed!”), so that was clearly not intended to be done while waiting to board your flight. Besides, one of the first questions was “Do you have a Brazilian passport?”–a “Yes” answer resulted in “You don’t need a visa, just use your Brazilian passport to enter the country.”
So option 2: changing the name on the ticket. This would be a permanent change, and would mean she would have to cancel her return ticket and buy a new one, possibly at substantial expense.
Meanwhile, I was at home frantically trying to speak with the airline. Everyone seemed to think this was the weirdest situation: Seriously, a Brazilian woman married to an American, who then becomes an American citizen but holds a Brazilian passport in her maiden name? With the volume of travelers between our two countries, this situation probably crops up hourly. It’s not unusual. Why does everyone act like it’s such a weird thing?
All the while the guy contacted various supervisors and other airport employees to try different things.
Finally someone must have explained to him “Oh, you’re in the wrong place. In this case you need to go to this other screen.”
Once he found the correct way to enter her information the whole thing evaporated.
Two hours of stress over nothing. Yes, you can travel with two passports with different names.