Pokes thread with a stick
I’m currently working as a waitress/barista in a little independent cafe, which is normally OK. I’ve been there about 3 months. I wanted something low stress and part time, to keep things ticking over while I try and get other life things sorted out, and it’s generally fit the bill. Unfortunately, at the moment, it’s really not ticking either the low stress or part time boxes; what shifts I have over the next week have changed at least once a day for the last week, and despite only working ‘4 days a week’ I only get one day off in the next 10. Probably.
This is because waitress #2 is going away for a week on Wednesday, and the chef (who has a fairly serious health issue that randomly flares up every few years) is currently kind of unwell, but still just about able to work; if he does go off sick, the cafe basically can’t serve proper food until he’s back as, with waitress #2 away, there’ll just be me and the boss, which is insufficient people to cook, make drinks, run the till and clean up. In the hopes of helping said chef get well, he’s getting almost all the available days off before co-irker goes away, which means I just get to squeeze one in. This is a little annoying, but understandable.
What is a problem is that the boss is panicking about potentially having days when he can sell only coffee, cake, and maybe soup (especially as there’s a new chain coffee shop opening round the corner, plus last time the chef got ill he wound up in hospital for two weeks), and is responding to the stress by picking fault with everyone else, while messing up more himself, and generally being a total pain in the neck to work with.
Getting angry at your staff about not looking happy enough is not a thing that works.
Getting annoyed at waitress #2 for not being able to make coffees to an acceptable standard, after in no way teaching her how to do it, or even telling her what your standards are, is also not a thing that improves the situation.