This is genius!
[curtsies, while blushing]
In tech-savvy companies, the break room fridge has its own Twitter.
Examples include a lockerroom attendant or a gym teacher who’s required to provide supervision in the lockerroom.
So when I tell you the information you requested from me is already in the computer system we use, (part of the request is not my responsibility either but it is there as well) just because YOU don’t know how look it up doesn’t make it my responsibility. Why don’t you talk to the person who enters the stuff or maybe the IT manager as to why YOU can’t see it when I can? both of them are next door to you unlike me who is several states away.
This is the same person who asks me if I can provide documents to her in a foreign language. Um no… they are automated to print in English. Using a foreign currency… um no, has to be in US dollars. No currency on customs documents?.. um that would be a no also, US customs frowns on not telling the value of what you are shipping.
You know how to save your lunch from being stolen?
Don’t leave it in the fridge. Especially if it is a frozen dinner. It isn’t going to thaw out sufficiently by lunch to cause any problems.
I always made my lunch sandwiches in the morning with frozen bread. Left out until lunch, they were perfectly thawed and nice and cool by lunchtime. 
I make my lunch with thawed bread and refrigerated meat and cheese. I leave it on my desk, and eat it at lunch. Probably unchilled for 4.5 hours - not dead yet.
Off to start my last 4 days of work. Contract (and related work visa) was not renewed after 11.5 years on the job. Sigh.
Have to complete an international move by the end of the month.
Dear Mrs. DAU, if you expect me to explain every step I take to try to resolve your problems to you, I will need to apply for more hours… and give every single other part of my job to my other coworkers. I already spend more time in your fucking office than in the entire fucking Mechanical Construction, Electrical Construction, and Mechanical Fabrication departments, and that’s most of the feckin’ company! Give it a rest, for god’s sake! I have better shit to do than to deal with every single inane demand of yours, but even if I didn’t, I wouldn’t have time to explain to you what UAC is, or why it really doesn’t fucking matter for you to know what it is!
My wonky foot cannot sustain multiple 6-day work weeks in a row. This is a bit distressing because I have an opportunity to pick up another on-my-feet job in the evenings. The silver lining is that the second job would involve much less movement and I could wear more appropriate footwear. I’m not sure my foot would be up for it. However, the extra $ would be very nice.
Blah.
I have a new freelance project. The project manager sends regular emails to all the people working on it…maybe a dozen people all told. We have no need to be in contact with each other, but we are! Because we have a Reply All-er in our midst! So after every one of these emails we all get a helpful email from one team member saying something like “Copy that!” Or “Got it!”
Clutters up an inbox pretty damn good, it does.
Then…the file I submitted today had an issue. It was supposed to be a Unit 3 file but I accidentally labeled it Unit 2. The first line of text in the file also said Unit 2, and the footer did the same. I got an email from the editor pointing this out and asking me to make the changes and repost. It would’ve taken her less time to make the changes herself than to write and send the email…and as a part timer I couldn’t get to it right away.
Oh, and she highlighted the entire text of her email in a color that made it almost impossible to read.
Sigh.
Og that sucks 
How many people involved in the move?
Husband started a new job that’s not only closer to home but pays significantly more than his last one!
The bad news is that his hours now clash with mine.
Our household has always revolved around my old first shift position so I’d be home with the dogs for the bulk of the afternoon. I no longer have that position. My current position is swing shift. Therefore, if he was to drop the dogs at our local daycare, neither of us would be there in time to pick them up. There’s always the walking company, but trying to get into their busiest period (because most of their clients are 9-5’ers) is dicey unless you give them a long enough notice to rejuggle their employees to accommodate you.
Our 3-year oldcan be a hellion if left alone too long. We thought we’d circumvented it through an elaborate maze of gates, doors, and giving her no reason to be curious about anything on the counter. We had to literally block off the kitchen trash can as well as the stairs. Nope, she somehow made a mess and tore up my husband’s good jacket in the meantime. I have difficulty walking her because of my wonky foot, so I usually let her run around the backyard except she sometimes gets a leeeetle too curious about our rotting back fence and our neighbor’s dog run which is right behind it.
(Older dog is just fine being left alone. He’s 12 and snoozes most of the time).
I’m going to be a mess worrying about them when I go into work later this morning.
To my supervisor:
I’ve always liked you and considered any criticisms I got from you to be fair and reasonable.
I lost a hell of a lot of that regard for you today. ISTR a “team meeting” within the last couple of weeks on the subject of customer service. Granted, it was hard to hear you around the rowdy wannabe junior-high debaters who wanted to argue every damn word you said, especially since you have roughly zero ability to control the group or even get anyone to shut up when you’re talking. Fortunately, I’m quite good at reading slideshows, so got the material anyway, including that lip service about “empowerment” and “one-call resolution”.
So today, I had a call that I thought went fine and did not take excessive time, especially compared to the godawful horrible holds we endure when contacting other departments. You’ve already heard my venting on how obnoxious it is that that counts against the original agent when we have no ability to do anything about it, so we’ll skip that rant. Nice lady checking up on her situation, during which I noticed a potential for her to wind up calling again rather upset. While doing other things for this customer, I gave her a piece of info that would prevent that second call.
You docked me points on a call score for providing what would in most sane universes be basic customer service because it MIGHT wind up adding a few seconds to a call.
At this point, fast food looks like such a career improvement that I put in a couple of applications as soon as I got home. I was fed up enough with the horrible commute and the callers who make zombies look like Einstein, but this crap from a supervisor I once thought very well of tipped me over.
Background: I work retail
Rant the first: Remodel. Started in Earnest on Monday, likely to be varying degrees of sucky for the next couple of months
Rant the second: They’ve dramatically cut hours in my department. It won’t make a lot of difference to my schedule (I’m guarenteed 40 hours a week), but I may have hours scheduled differently than I’ve gotten used to, and my Boss made it clear she doesn’t want whining, she wants people to work their schedules. We all may have to work a little harder than we’re used to, because there may be fewer of us around. And no new hires to replace people we are losing.
Rant the third: I told my mother about Rant the Second, and then she wanted to talk about all the ways that employers shouldn’t make you be available all the time every day of the week, and why this sucks if something comes up and . . . ARGH
Look it’s not great, but I didn’t really want to manage your feelings about the matter right now, either.
Besides, I suspect things won’t change that much for me on a day to day basis, and maybe this is the kick in the pants I need to start looking for something that isn’t retail.
(Rant the fourth-- not employment related-- Mom’s memory is not great these days, so I hate having conversations like this when I fear they are likely to repeat at some future date. Possibly when I bring home my schedule and work wacky hours. )
If I ever become Empress of the World, one of the first job openings will be for someone whose job will consist of managing the Seek And Destroy policy on people who, when you’ve got a ticket because you can’t access the company’s internal IM, try to contact you using that IM.
In the case of companies which hide their contact information behind seawalls of FAQs nobody has ever asked, the whole Marketing Department will be put against the wall.
The higher ups at the company I work at have decided that having normal networked drives is silly and that we should be using the cloud. They’ve sent out several emails about being migrated but those have always been followed up with the message that it’s being postponed.
So, I was quite surprised to come in today to find that I can’t save anything on my personal network drive (we have shared drives and personal drives. The personal drives are being migrated.). This is happening to two other people in my office. I was able to get a copy of my files and save them locally on my laptop’s harddrive but this is a bad solution. This is bad document control and a recipe for disaster!
This isn’t really a rant, but it’s work-related and funny: on a conference call this morning, and just as the first presenter starts talking, someone’s line starts up with an automated phone message, drowning out the speaker. After a moment, it becomes apparent that it is a “call now, girls are waiting”-type phone message. Which goes on for several minutes, until that person apparently notices, and mutes his line.
Which means we could all recognize who it was, since his icon changed to the “mute” icon. Took a few moments to get back on track, and there were occasional giggles thereafter.
Poor guy then apparently did the same thing on another conference call immediately thereafter!
If I were leading the conference call, I’d be so tempted to say “If you need to leave, we’d understand. We know you have girls waiting…”