Stressful couple of days. I’ve scanned the MMP but didn’t retain much. Hugs where needed. Attaboy, attagirl, hang in there and what not.
We went to the pool Monday afternoon and my phone got wet. Not in the pool, but in a tote bag with a leaky water bottle. It didn’t seem all that drowned, but it started acting haywire almost immediately. It spent most of Tuesday in a bag of rice (really weird being without a phone all day), and yesterday morning it powered up just fine, and I was able to download the latest iOS update and perform a backup, so I thought it was going to be OK. But then the screen went black and I got a flashing apple for a while. I was able to get it started again but the touchscreen was non-responsive.
So off the the AT&T store I go. Well, we go. Mrs W was all “If you’re getting a new phone, I’m getting one too!” We were overdue anyway (had our previous phones for about six years), so I get it. But then she started stressing out about the transfer because she needs her phone for work, and what if it goes wrong, I’ll be screwed, etc., etc. Plus, the timing would be very bad to not have a working phone since we are traveling to North Carolina tonight.
So I suggested I go by myself, and then we could get her a new one after we get back, on a Saturday or something so it would be less urgent. But she’s not having it. I’m not getting a new phone without her. So off we go.
AT&T is offering a deal on the latest iPhone, and the guy there, who was super nice, by the way, was able to re-jigger our plan so that even with monthly payments on the new phones, we’ll be paying less than we were before. So that was good - the best thing that happened all day, in fact.
So it came time to activate the new phones and… it did not go smoothly. Because of some weirdness with the cloud or something, we were getting each other’s stuff on the two phones, and texts to Mrs W were appearing on my phone. After a while they managed to wrangle all those problems, and ultimately - since her old phone was in good working order, they managed to replicate everything onto her new phone via Bluetooth, and she was good to go. Thankfully, because I never would have heard the end of it otherwise.
Since my old phone was fried, though, it wasn’t so easy. After a long start-up process, they couldn’t pull any data from the cloud. We were there for nearly two hours altogether, and Mrs W was getting all grumbly about how much work she had to do and how far behind she was. I bit my tongue and didn’t remind her that she didn’t need to have come in the first place.
I did leave with a working phone, but with none of my previous apps or settings. The prospect of starting from scratch did not make me happy, so I decided to try getting an appointment at the nearest Apple Store (which is 40 minutes away) for this morning to see if they can straighten things out. But getting an appointment proved to be quite impossible. Nobody ever answered the phone, and the link for appointments in the website just looped upon itself endlessly. You’d think a giant tech company would have a better online presence.
Anyway, my choices were to drive the 40 minutes and show up without an appointment, not knowing if they’d even be able to see me, or try to take matters into my own hands. I chose the latter, and hit the internet for advice.
Restoring a phone from the cloud is kind of a leap of faith, because you have to wipe the whole thing clean before you can even start. But I didn’t have much to wipe anyway, so I went for it. That’s when I figured out the answer. Remember that iOS update I mentioned earlier? The new phone didn’t have that update, and therefore the backup from my old phone was incompatible. I downloaded said update onto my new phone, went and grabbed yesterday morning’s backup from the cloud, and voilà! I got my phone back!
Whew. Quite the ordeal, but it feels good to dump all that here, whether any of you unsuspecting Mumpers actually read it or not.
And the good news is we have a fun long weekend with family ahead of us. My nieces are throwing a surprise 40th anniversary party for my brother and SIL, who have no idea we’re coming, along with our other brother and a bunch of their out-of-town friends. We’re catching the red-eye tonight; wheels up at 11:13 pm. Can’t wait!