After screwing with Sony Repair(?)Center for 5 months sending my Sony display/monitor HMD200 in for repairs no less than 4 times they finally got tired of my bitching and sent me a new monitor. Freakin’ corporate pigs.
Good on you.
Why’d you buy a Sony monitor to begin with?
(Just curious, I think they kick ass.)
I wanted to update to a flatscreen. Upgraded my CPU to the Sony VAIO 360 and the matching monitor was a nice addition. Even with all the headaches I still like these. It seems the monitor was just a lemon. So far the replacement is doing fine.
So they did what you wanted them to do, and that makes them “Freakin’ corporate pigs”?
Yeesh. Remind me to never do you a favor, big guy. I might get classified as “selfish”.
The point was (i believe) that it took them 5 months. That’s 5 months without a monitor.
Can you imagine having to play games by memory? For 5 months? Icon, I feel for you.
I don’t understand why companies drag on their warranty repairs. I guess that’s one of the reasons why the “lemon law” regarding cars was created. Instead of a monitor, imagine your only car going back and forth for repairs! :mad:
Companies drag on their warranty repairs because they get a lot of people asking for repairs that the warranty doesn’t cover.
“My monitor doesn’t work anymore! It’s defective!”
“No, it’s not defective. It has a broom handle shoved through it.”
If they honored every case that came across their desks, they’d go out of business inside of a week. You should be cursing out the liars, cheaters, and swindlers who have made such a tight-assed policy necessary, not the company.
You can curse me out the iconoclast I like to fuck over corporate pigs.
That’s a good point Spoofe, but Sony would have saved themselves a bit of cash had they either hired someone who could fix the problem the first time, or had simply sent out a new one to replace the defective monitor.
How “dragging out the warranty repairs because they get a lot of people asking for repairs that the warranty doesn’t cover” is beneficial to both the consumer and Sony, is beyond me.
It isn’t. A company that treats a customer like that, by either missing the problem or trying to go about it on the cheap, is only asking for that customer to never return, or worse, having that customer talk to future Sony customers.
The problem with having this happen to a larger corporation the size of Sony’s is that they have the depth and stability to treat a large number of people as crappy as they did this guy. They’ll be able to stay in business with a practice that sloppy.
A smaller corporation or company would fold pretty quickly with that kind of crappy customer care… and they should.
If that’s Sony’s policy, then its moronic. If it’s not there policy to dink around with customers, then someone should take a look at what went wrong.
It’s always been my belief that warranty repairs are so slow because the longer it takes them to repair your item, the less time there is left on the warranty. And yes, I know some warranties extend to cover time spent in repairs but not most of them.
My apologies Spoofe, it never dawned on me that there could be Sony execs posting here.