After 9 years, I might quit and/or get fired over toilet paper.
I work for an idiot who’s losing his mind.
2 summers ago one of the drain pans on one of the air conditioners in The Bar rusted through. This led to the Great Flood of 2002. It was a mess. My assistant, 2 of our sound techs (who aren’t even officially on the payroll) the Owner, the then GM, the supposed mainentance guy and myself all spent hours and hours cleaning up the mess that the flood was. At the time my boss had a ‘maintenance gyy’ who he paid in Seagrams 7. No sense paying real cash money to fix a problem, right? Being that this kid wasn’t a real maintenance man, he used some ‘Southern Engineering’ to fix this leak, stopping the flood. I’m actually a little impressed that whatever it was he did actually worked for 2 years, especially as much of the year as we use the AC.
What’s the problem? His “fix” only lasted 2 summers. And that’s a problem because . . .
Directly below said AC is where we’ve *always * kept our toilet paper and paper towels. The rigged drain pan eventually gave out a week and change ago. I told the (new, real) maintenance guy about it last Tuesday. My asst. manager told our (new) general manager about the problem last Thursday. Nobody did anything until this Wednesday.
So the maintenance guy goes to work on the AC. 2 cases of toilet paper are soaked because the AC leaked. The maintanence guy calls the owner to tell him that TP is lost. So, I’m the manager, and this must be all my fault.
The owner calls me at 1pm on Wednesday, knowing full well that I’m asleep at that hour, as I don’t get off work until 3:30 or 4 AM. He doesn’t say hello, he just immediatly starts cussing at me.
“We lost 2 Cases of Fucking Toilet Paper” “You better get the rest of the Mother-Fuckin’ Toilet Paper moved” “I told you not to put any God-Damned Toilet Paper there 2 years ago, when we fixed it the last time” (For one, he never told me that. For two, we have no other realistic place to keep cases of toilet paper and paper towels, and three, if they’d have actually “fixed” the problem this conversation wouldn’t be happining.) “I better not see any GodDamned Toilet Paper on any Fuckin’ invoices anytime soon.”
This is toilet paper, not lettuce. It’s not going to go bad. Yes, 2 cases were lost because they got wet, but they wouldn’t have gotten wet had the AC been actually fixed the first time.
So, that was Wednesday. After that phone call, after the cussing out, I was ready to quit on the spot. Had that been in person I probably would have. But, instead, I moved his “Mother-Fucking” toilet paper and figured I’d just sleep it off.
Until this (Thursday) afternoon. He calls again and tells me that I and my assistant are to me him at The Bar tomorrow (Friday) at 1 PM. This is going to be nothing but an ass chewing session. If this was just about TP I’d take it. But this guy has been on my shit for a year for everything he can find to be on my shit about. I suppose that’d be OK if I was doing a bad job, but his bar is making money because of my crew. We have the best margin in the company. 4 months ago a bar 3 times our capacity opened 3 blocks away (that’s close, in this town) and we’re still making money. I’m doing a good job. I’m not just patting my own back, I’m really doing a good job.
I understand that he’s mad about losing $ on now un-usable TP. I’ll even accept that I should have moved it at 1st sign of the AC problem. There are many different scenarios here, and I’ll buy that in some of them it’s my bad. OK. That being said, if a customer talked to me that way I’d toss his butt out of the bar forever. The kicker? If a customer talked to me that way and I booted him, my boss would back me up! Yet, it’s OK for him to talk to me that way.
I’ve been with this company for 9 years. I’m ready to walk over toilet paper. He’s ready to see me walk over toilet paper. He’s out of his head, or else I am.
Thanks for letting me vent. And, if any one can tell me how to spell maintenance, please let me know.