Trouble Reports

Since we’re essentially beta testing the board installation, perhaps we can post problem reports (and ONLY problem reports) in this thread. This might make it a bit easier for the Admins to sort out what’s going on.

Before posting, I’d suggest reading the thread to see if your specific problem has already been posted. Try and post each problem JUST ONCE!

I’ll go first:

Problem: Though I’m accepting cookies, I must periodically log on again in order to search, post, etc.
Possible Fix: It may be that the log-on cookie being sent by the SDMB is expiring too quickly

Well, I don’t know if it’s just this computer or what, but the buttons “User cp”, “Register”, “Calendar”, etc., all appear next to the Straight Dope banner and makes me have to horizontal scroll. Are these supposed to be under the banner?

We’ll get to the cosmetics as we can. Give us a break, would you?

your humble TubaDiva
Administrator

OK! Who flipped the wrong switch?

I can “right-click” and 'open in a new window" on the main board so that I can access GQ.

But when I try to right click on a thread, nothing happens. Nor can I right-click on the reply button.

I could do it up til about 20 minutes ago. But not now.

It’s because you’re on AOL and it’s eaten all of your RAM.

AOL’s “resource leak” causes problems in functionality, it sits on all your RAM and your system slows to a crawl and sometimes even crashes because of it.

The cure is easy.

Sign off of here, sign off AOL, do a total reboot and come back. That releases your RAM and you have functionality again.

your humble TubaDiva
Administrator

[Hijack]
Tuba
Just to clarify, my thought here wasn’t to encourage people to complain, quite the opposite. It was to provide a single place for user feedback so that you guys wouldn’t end up with dozens of threads reporting many of the same problems – cosmetic or otherwise – over and over. If people see it on this list, they’ll know you guys will be on it and that you’ll fix it when you can. Hopefully, most people understand how hectic a major launch like this is and realize that fixes have to be prioritized.
[/hijack]

I have a similar problem as the OP:

If I come to the board, log in, go to a forum, and then start a post (so far it’s been new threads rather than replies – I don’t know if that makes a difference or not), I can type in my contents just fine but when I hit the “Preview” button, it tells me I’m not logged in. The only way I’ve been able to post so far is to not log in first, and only do so when I pull up the posting screen.

Ack, I just noticed that a problem similar to mine has been covered here. But alas, no solutions yet. Once I’ve made posts, I don’t have to re-login every time afterwards, however. Just the first time, if I log in “too early.”

I had a similar experience with being logged out. I logged in on the main page (listing all the fora), and proceeded to the Cafe, where I was able to reply with no problem (at least, none of which I am aware). I then went to GQ, and again had no problem replying. I then went to ATMB, and the first post I tried to make told me that I was not logged in. After logging in there, I’m again having no problem.

Not earthshaking, of course, but a bit annoying, and it’d be nice to know what’s going on.

Please be patient. We will investigate these issues as time permits. If you don’t hear after a few days then you can always “bump” the thread. Some issues may not be fixable without an upgrade, and on a board of this size, upgrades are not something we do lightly, so please keep that in mind.

I’ll add to this thread, instead of making my own, to stay in the spirit of the thread’s creation…

I’ve noticed that while I have my browser set to accept cookies, and have enabled all the cookie related items on the board, there are oddities popping up with ‘unread’ posts. There are posts in threads I know I haven’t read (simply by comparing the ‘last posted by X at Y’ info to when I remember reading the thread), but yet the thread doesn’t show up as having unread posts. Same goes for entire threads I know I haven’t read: it seems to be pot-luck on the ‘unread posts’ notification. And no, I’m only browsing the board here at home, and I didn’t have this problem under the old board… (Using same browser: Netscape 4.79.)


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Hmm, I may have solved part of my own question: I just noticed that the time given on the boards is about 10 mintues behind the time on my comp, so cookie-dependent items may be getting screwed up by this. But, that still doesn’t explain why threads I’ve never opened don’t show up as having unread posts… Huh.

goes back to poking and puttering


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