I have generally found, especially since I took up dealing the ungodly mindcrushingly complex and, (due to the human factor) complicated game of craps, that people who are mean and nasty to their coworkers are generally covering up for the fact that they don’t know and or do their own jobs very well.
In the nearly three years I have been dealing, I have generally found that the dealers who make nasty comments to me if I make a mistake, don’t hear a bet booked, whatever, don’t deal the game as well as I do. The really good dealers, the ones who can wipe up the layout with me, wring me out and hang me up to dry, generally just correct me, and if they have time, or if I run into them in the break room, give me hints about how I can handle certain problems that occur on the game better.
Last week, I politely asked a floorman to stop doing some things that were interfering with my being able to do my job. He responded by tearing me a couple of new bodily orfices. I won’t go into specifics about what he was doing, because I know most of you probably aren’t experienced craps players and wouldn’t know what I was talking about, but there were things that there would be no legitimate reason for a floorman to do on the game. This particular floorman has many, many times told me to pay a bet the wrong amount of money, when I knew the correct payoff. Usually, it’s more than the player is owed, so it doesn’t create a beef, but once he had me underpay a player to the tune of $250.
The box- and floormen who really, really know their way around the game are generally very friendly and helpful, correcting dealers’ mistakes without raising their voices.
It’s an ego thing. They don’t want to admit that they don’t know what they’re doing, so they try to make you look, or feel bad for exposing them for the frauds they are.