[rant] The week before last I stopped at my bank to ask them to get me a new debit card. Mine was in pretty rough shape. They said it would come in the mail. A few days later my wife tried to use her card at the ATM in front of the covid closed to customers bank branch. It came up account not found. We drove around to the window and the teller said it was probably just an ATM glitch and made the transaction for us. T
Tuesday my new card came in the mail. I activated it and went about my business. Wednesday I went to the store and when I used the card to pay for my groceries it came up as an invalid card. I paid with another card and we went to the main bank, where they are actuality letting people inside. I talked to the personal bank manager. She did some research and found that there was an error made when ordering my card and the expiration date was not properly incremented. She was going to get me another card.
This morning we stopped at the branch bank ATM. My wife’s card came back up as account not found. I called the person I had talked to Wednesday. She did some research and found that the person who ordered my new card (and did not increment the expiration date thereby bricking my card) also cancelled my wife’s card.
Now we have been promised new cards that are correctly formatted were ordered Next Day. This means probably Friday.
I see a bank change in my near future. My daughter had worked at our bank for 20 years and was head hunted by another bank for a management position. I didn’t want to mess with changing things then, but this has changed my mind. [/rant]
I doubt that would be quite the badge of honor as gettin’ kicked out of Waffle House is, however.
